Tobin Jones/Act for Peace/Zimbabwe

About – Work with us

Working in solidarity

At Act for Peace, we work side by side with our local partners around the world to help empower people displaced by conflict and disaster to rebuild their lives.

Together we work to address the unprecedented displacement crisis, supporting the millions of brave people around the world in their search for a safe place to belong.

We’re here to amplify their voices and confront the injustices that fuel this global humanitarian crisis and advocate for systemic change.

Will you join us? See current vacancies below.

GGenaye Eshetu/ Act for Peace/Ethiopia

Our purpose

To create, together, a world where people uprooted by conflict and disaster have a safe place to belong.

Vacancies

There are no vacancies at present.

The Supporter Care role delivers a warm, respectful and values-aligned experience for Act for Peace’s supporters, helping them feel connected to our shared purpose and cared for in every interaction.

As the first point of contact for many supporters, this role responds to enquiries, manages day-to-day supporter updates, maintains accurate and timely records and coordinates with external suppliers. It also plays a key role in declines management, regular giving retention activities, and the smooth delivery of individual giving campaigns.

This role sits at the intersection of supporter experience, fundraising, and operations. It plays a critical role in protecting income through accurate processing, effective declines management, and high-quality supporter interactions, while providing frontline insight to inform fundraising and supporter engagement activity.

If you’re ready to support a purpose-led organisation with your warm, values aligned customer service background, we’d love to hear from you.

To apply, please upload your resume and a cover letter outlining your interest and suitability for the role. For a confidential discussion, contact Erin Hinchey at erin@impactadvising.com.au or on 0421 179 509.

working with us

Please note our head office is located in Sydney, with some staff located around Australia.

In accordance with Act for Peace’s Child Safeguarding Policy, we are committed to the protection of children and we do not employ staff whose background is not suitable for working with children. All employment is conditional upon the successful completion of all applicable background checks, including criminal record checks.

Act for Peace is an equal opportunities employer. Core to our purpose is to back people affected by forced displacement. We welcome and encourage applications from people with lived experience of forced displacement.